Chaplaincy in 911 will change the fabric of Emergency Communication Centers nationwide.

My life story is filled with trauma, leading me unexpectedly to a career where I help people during their most challenging moments.

If you had told me I would be writing an article on peer support and mental health, I would have laughed at you.

Imagine a world where everyone is in everyone’s corner, and we all want each other to genuinely succeed.

Two 9-1-1 industry leaders have joined forces to advance best practices in supporting the mental health of emergency responders.

First responder culture is essential to the profession and should be valued, but it’s important to be mindful of potential issues...

I am approaching my 5-year mark as a 9-1-1 dispatcher and I'm beginning to see similarities between it and my athletic career.

Florida TERT is a team of highly trained dispatchers who deploy after major emergencies to provide mutual aid and peer support.