Transforming Trauma into Triumph in 911
My life story is filled with trauma, leading me unexpectedly to a career where I help people during their most challenging moments.
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Ryan Dedmon
Sep 195 min read
Enhance Your Public Safety Agency’s Social Media with These Tips
Public safety agencies have a long way to go to fully catch up on what social media has to offer their organizations.
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Ryan Dedmon
Jul 153 min read
Are Your Agency's Policies Up to Date?
In almost any industry, policies get regular review and updates but for some reason we struggle with that in 911.
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Ryan Dedmon
Jul 82 min read
My First National NENA Conference
Throughout the week, I attended many sessions, and met some amazing folks at the National NENA Conference.
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Ryan Dedmon
Mar 247 min read
Gardening in 9-1-1 to Survive & Thrive
What could an Emergency Communications Center possibly have in common with the flowers in a garden? More than you might think!
321 views1 comment
Ryan Dedmon
Jan 114 min read
A New Perspective on Peer Support
If you had told me I would be writing an article on peer support and mental health, I would have laughed at you.
215 views0 comments
Ryan Dedmon
Oct 9, 20235 min read
Be in Someone’s Corner
Imagine a world where everyone is in everyone’s corner, and we all want each other to genuinely succeed.
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Ryan Dedmon
Aug 29, 20237 min read
Unraveling the Intricate Dance Between Culture and the 9-1-1 Staffing Crisis
Delve into the depths of culture and its intertwining relationship with the 9-1-1 staffing crisis.
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Ryan Dedmon
Jul 6, 20237 min read
Going Where You’re Called and Walking with the Wise
This was my first experience attending the NENA conference and it truly provided a new outlook to my career.
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Jim Marshall
Jun 23, 20233 min read
Quick Look Back at the 2023 NENA Conference
Thousands of 9-1-1 professionals come together in Texas for the 2023 National NENA Conference.
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Ryan Dedmon
Jun 16, 20235 min read
Taking it to the Missouri State Capitol
Dispatchers in Missouri visit Jefferson City to meet with government leaders at the State Capitol.
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Ryan Dedmon
Feb 18, 20236 min read
First Responder Culture: Finding a Healthy Balance
First responder culture is essential to the profession and should be valued, but it’s important to be mindful of potential issues...
833 views0 comments
Ryan Dedmon
Nov 23, 20226 min read
Submitting to Present at a Conference? Four Tips to Help You Stand-Out
Four tips to help you stand-out when submitting to speak and present at a conference.
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Ryan Dedmon
Sep 1, 20223 min read
From Dispatching to Law School
Former public-safety dispatcher turned lawyer shares her experiences behind the console that prepared her for law school.
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Ryan Dedmon
Jul 21, 20222 min read
Beyond the Console Fundraiser Supports Families in Need
Beyond the Console fundraiser, organized by Sumner County 9-1-1 (KS), helps support families in need during the holiday season.
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Ryan Dedmon
Apr 26, 20225 min read
The History of the Florida Telecommunicator Emergency Response Taskforce
Florida TERT is a team of highly trained dispatchers who deploy after major emergencies to provide mutual aid and peer support.
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Ryan Dedmon
Apr 12, 20224 min read
The National Public Safety Telecommunicator Week Challenge
Telecommunicator Week isn’t about big parties, food, or games. It’s about thanking YOU for the job that you do.
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