9-1-1 | NEW 911TI

Oct 254 min read

Transforming Trauma into Triumph in 911

My life story is filled with trauma, leading me unexpectedly to a career where I help people during their most challenging moments.

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Ryan Dedmon

Jul 153 min read

Are Your Agency's Policies Up to Date?

In almost any industry, policies get regular review and updates but for some reason we struggle with that in 911.

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Ryan Dedmon

Jul 82 min read

My First National NENA Conference

Throughout the week, I attended many sessions, and met some amazing folks at the National NENA Conference.

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Ryan Dedmon

Oct 9, 20235 min read

Be in Someone’s Corner

Imagine a world where everyone is in everyone’s corner, and we all want each other to genuinely succeed.

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Ryan Dedmon

Sep 19, 20236 min read

After September 11th, Where is She Now?

Retired NYPD Captain recalls incident after September 11th and wonders what happened to the baby girl he helped rescue.

91 views0 comments

Unraveling the Intricate Dance Between Culture and the 9-1-1 Staffing Crisis

Ryan Dedmon

Aug 29, 20237 min read

Unraveling the Intricate Dance Between Culture and the 9-1-1 Staffing Crisis

Delve into the depths of culture and its intertwining relationship with the 9-1-1 staffing crisis.

582 views0 comments

Ryan Dedmon

Jul 18, 20235 min read

My Mama’s a 9-1-1 Superhero

All I have ever known throughout my life is my mom working as a 9-1-1 dispatcher and I couldn’t imagine it being any different.

670 views0 comments

Going Where You’re Called and Walking with the Wise

Ryan Dedmon

Jul 6, 20237 min read

Going Where You’re Called and Walking with the Wise

This was my first experience attending the NENA conference and it truly provided a new outlook to my career.

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Quick Look Back at the 2023 NENA Conference

Jim Marshall

Jun 23, 20233 min read

Quick Look Back at the 2023 NENA Conference

Thousands of 9-1-1 professionals come together in Texas for the 2023 National NENA Conference.

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Ryan Dedmon

Jun 16, 20235 min read

Taking it to the Missouri State Capitol

Dispatchers in Missouri visit Jefferson City to meet with government leaders at the State Capitol.

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Mindbase and 911 Training Institute Announce Partnership to Advance Responder Mental Health

Ryan Dedmon

Jun 7, 20232 min read

Mindbase and 911 Training Institute Announce Partnership to Advance Responder Mental Health

Two 9-1-1 industry leaders have joined forces to advance best practices in supporting the mental health of emergency responders.

154 views0 comments

Submitting to Present at a Conference? Four Tips to Help You Stand-Out

Ryan Dedmon

Nov 23, 20226 min read

Submitting to Present at a Conference? Four Tips to Help You Stand-Out

Four tips to help you stand-out when submitting to speak and present at a conference.

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Ryan Dedmon

Sep 1, 20223 min read

From Dispatching to Law School

Former public-safety dispatcher turned lawyer shares her experiences behind the console that prepared her for law school.

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Ryan Dedmon

Aug 15, 20223 min read

Leave it All on the Court

I am approaching my 5-year mark as a 9-1-1 dispatcher and I'm beginning to see similarities between it and my athletic career.

126 views0 comments

Beyond the Console Fundraiser Supports Families in Need

Ryan Dedmon

Jul 21, 20222 min read

Beyond the Console Fundraiser Supports Families in Need

Beyond the Console fundraiser, organized by Sumner County 9-1-1 (KS), helps support families in need during the holiday season.

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The History of the Florida Telecommunicator Emergency Response Taskforce

Ryan Dedmon

Apr 26, 20225 min read

The History of the Florida Telecommunicator Emergency Response Taskforce

Florida TERT is a team of highly trained dispatchers who deploy after major emergencies to provide mutual aid and peer support.

179 views0 comments

The National Public Safety Telecommunicator Week Challenge

Ryan Dedmon

Apr 12, 20224 min read

The National Public Safety Telecommunicator Week Challenge

Telecommunicator Week isn’t about big parties, food, or games. It’s about thanking YOU for the job that you do.

1,068 views0 comments

For Those Who Wear the Headset: The Thin Gold Line

Ryan Dedmon

Apr 9, 20222 min read

For Those Who Wear the Headset: The Thin Gold Line

To the unsung heroes in dispatch communications who answer emergency phone calls and manage radio traffic… we call you, “The Thin Gold Line”

718 views0 comments

NextGen 9-1-1 Public Education: Engaging Kids Today with Tools They Understand

Ryan Dedmon

Apr 6, 20225 min read

NextGen 9-1-1 Public Education: Engaging Kids Today with Tools They Understand

When this 9-1-1 professional couldn't find any contemporary means to teach kids about 9-1-1, she decided to create and develop her own app.

400 views0 comments