The field training program at the Lawrenceville Police Department requires new officers to do sit-alongs in dispatch.

Physical exercise can help free your mind from the prison of compulsively dwelling on the stress to which you are constantly exposed.

So, you are a 9-1-1 dispatcher and your blood pressure is high? This is most likely the result of chronic stress response.

All dispatchers have a favorite work station in their communications center. Here is a special tribute to the station I once called mine,

In 2020, 500 9-1-1 professionals participated in a virtual training pilot using the book, The Resilient 9-1-1 Professional.

I remember exactly where I was that fateful morning...

Living in Southern California has its advantages. For me, it is the beach; that is my happy place.

With the stress and heartache that accompanies a career in emergency communications, it is vital to find an escape in order to survive.

New training program in Ohio aims to better prepare candidates to be hired as public-safety dispatchers.

A veteran dispatcher's harrowing fight to save herself using an unexpected weapon... compassion.

The top ten most common misconceptions about the job of 9-1-1 emergency dispatchers.

A group of women in the 9-1-1 industry have formed a special community and they just celebrated their first birthday.

An openly gay public-safety dispatcher shares his experiences to celebrate Pride Month.

Mental health professionals share their insights about what Mental Health Awareness Month should mean to 9-1-1 dispatchers.

9-1-1 professionals share inspirational stories of survival to encourage others to seek appropriate help and treatment.

Kaitlin Jordan and Lauren Stallings are two 9-1-1 professionals working to educate the public about the 9-1-1 Emergency System.

911TI has produced a short video series to help 911 professionals cope with extraordinary new stressors related to the COVID-19 pandemic.

The Gold Line Gazette, a publication by Pafford Emergency Medical Services Central Communications Center, interviews Jim Marshall.

Implement a spit-shine of self-care into your lifestyle to optimize your wellness as a first-responder and you can look like these shoes.

Emergency dispatchers ask lots of questions when you call 911 for help. Here is what you need to know about their unique process.