Chaplaincy in 911 will change the fabric of Emergency Communication Centers nationwide.

My life story is filled with trauma, leading me unexpectedly to a career where I help people during their most challenging moments.

If you had told me I would be writing an article on peer support and mental health, I would have laughed at you.

Imagine a world where everyone is in everyone’s corner, and we all want each other to genuinely succeed.

Two 9-1-1 industry leaders have joined forces to advance best practices in supporting the mental health of emergency responders.

First responder culture is essential to the profession and should be valued, but it’s important to be mindful of potential issues...

I am approaching my 5-year mark as a 9-1-1 dispatcher and I'm beginning to see similarities between it and my athletic career.

It takes effort to view things through a positive lens in public-safety where first-responders battle chronic exposure to unique stressors.

Florida TERT is a team of highly trained dispatchers who deploy after major emergencies to provide mutual aid and peer support.

A retired police dispatcher who survived her own suicide attempt now helps other first-responders do the same as a Public Safety Advocate.

I am in a much better place now. It took me years to get here but I put in the hard work needed for my healing.

I remember exactly where I was that fateful morning...

A group of women in the 9-1-1 industry have formed a special community and they just celebrated their first birthday.

An openly gay public-safety dispatcher shares his experiences to celebrate Pride Month.

Mental health professionals share their insights about what Mental Health Awareness Month should mean to 9-1-1 dispatchers.

9-1-1 professionals share inspirational stories of survival to encourage others to seek appropriate help and treatment.

First-responders share their stories of survival and healing in support of national "Mental Health Awareness Month".

Since its formation last Fall, the Peer Support Team at St. Joseph County 9-1-1 has activated and responded to help other nearby agencies.

Calhoun County Consolidated Dispatch Authority uses a bulletin board to help create a positive culture in their communications center.

The Resilient 9-1-1 Professional is available for purchase!