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Effectively manage stressful situations.

Empowering First-Responders for Peak Performance

Specializing in science-based training designed to enhance the skills of first-responders.  Our mission is to empower you to achieve resilience-driven excellence in both your personal and professional life.

Resilience Training

Equipping first-responders and public-safety professionals with strategies to manage stress, prevent PTSD, and promote mental health, ensuring they can thrive, both personally and professionally.

Crisis Call Mastery

Offering tools and training to help first-responders better handle calls for service that involve mental health crisis, emphasizing empathy and excellence in every interaction to ensure safe response and resolution.

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Resilience-driven.

Science-Based Training for Resilient
First-Responders

Our science-based training programs are designed to enhance the skills and resilience of all first-responders. We focus on practical applications that ensure peak performance in critical situations.

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Build Resilience to Thrive in Challenging Environments and Situations

Cultivate the mental fortitude necessary for overcoming obstacles.

Achieve Peak Performance with Tailored Training Solutions

Maximize your capabilities and respond effectively in critical situations.

Strive for Excellence in Every Aspect of Your Professional Life

Elevate your skills and performance to new heights.

Tailored training for first-responders.

Unlock your potential with our comprehensive training programs for first-responders

Get Certified

Resilience & Peer Support

The Certified Peer Supporter

Public-safety agencies are recognizing the vital need to empower first-responders to support one another, protecting mental health, performance, and overall well-being. Building on Survive & Thrive and The Power of Peer Support, this course equips your team to deliver exceptional care to help strengthen the heart of your agency.

# Sessions Available

24 hours (3 days)

Popular Course

Resilience & Peer Support

Survive & Thrive: Core

Stress Resilience Training

Survive & Thrive is dynamic, science-based stress resilience training created specifically for dispatchers. This two-day interactive course breaks away from the old "suck-it-up" mindset in public-safety, empowering dispatchers to confront job-related trauma and build healtheir ways to manage stress. This condensed version of Survive & Thrive: Comprehensive is offered to meet the needs of busy dispatchers with limited availablilty.

# Sessions Available

8 hours (1 day)

Popular Course

Resilience & Peer Support

Survive & Thrive: Comprehensive

Stress Resilience Training

Survive & Thrive is dynamic, science-based stress resilience training created specifically for dispatchers. This two-day interactive course breaks away from the old "suck-it-up" mindset in public-safety, empowering dispatchers to confront job-related trauma and build healtheir ways to manage stress.

# Sessions Available

16 hours (2 days)

Popular Course

Resilience & Peer Support

The Power of Peer Support

When work and home stress collide, even the best first-responders can struggle. Peer Support helps prevent burnout, boost morale, and remind your team they're not alone. Whether you're starting a Certified Program or just exploring, this course covers the core tools and impact of peer support... because no one should face it alone.

# Sessions Available

8 hours (1 day)

Get certified.

Popular Courses

Resilience and Peer Support - Certification Track

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Serving Those

Who Serve Others

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Expert guidance for first-responders and public safety professionals.

Transformative solutions for peak operational performance.

Building resilience in high-pressure environments.

Empower.

Tailored Consulting for Public Safety Excellence

Our customized consulting services are designed to meet the unique needs of public safety organizations.  We focus on enhancing resilience and performance through targeted strategies.

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Inspired Education & Speaking

We deliver dynamic, real-world training that strengthens communication, builds resilient teams, and drives lasting culture change.

Clarity Through Assessments

We use surveys, interviews, and interactive tools to identify root challenges and guide data-driven strategies for improvement.

Leadership Empowerment

We coach leaders to cultivate clarity, resilience, and cultural intelligence, equipping them to lead through complexity with confidence and compassion.

Tailored solutions for real-world needs.

Experience you can trust

Leveraging decades of clinical, operational, and public safety experience. Our team brings research-based insight and frontline understanding to every engagement.

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Qualified and Experienced

We pride ourselves on our qualifications and certifications, ensuring that our team is equipped with the necessary expertise to deliver exceptional service.

150+

Years of cumulative experience in emergency dispatch and law enforcement 

+90%

Staff carry advanced degrees or certifications

+50%

Staff are licensed psychologists, counselors, or mental health professionals (PsyD, TLLP, LPC)

Driving the conversation

Where to Find us in the Wild

Discover where our team is taking the conversation, through speaking engagements, podcasts, and published articles.

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NENA Standards and Best Practices

Cassie Sexton, CMCP - Speaking

Jan 12-14

New Orleans, LA, USA

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Be the Difference 2026

Cassie Sexton, CMCP - Speaking

Jan 22-28

Knoxville, TN, USA

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CALNENA 2026

Rick Janka, PsyD and Ryan Dedmon MA, CMCP - Delivering Pre-Con Class

March 1-4

Los Angeles, CA, USA

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Let's Talk Dispatch

Ryan Dedmon, MA, CMCP and Cassie Sexton, CMCP - "Chasing Curiosity" with Ashley Valenzuela

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Unlock your potential today

Register for expert training or contact us for a consultation

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